Privacy Policy

Effective Date: 26th February 2024

Chatura Solutions LLP (“we,” “our,” “us”) is committed to protecting the privacy of its users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Who we are

Chatura Solutions LLP is a limited liability company established in 2024, located in Vellore, Tamil Nadu. Our mission is to transform education through innovative technologies, including AI, machine learning, and advanced analytics. Our website address is: http://chaturasolutions.com.

Information Collection and Use

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Personal Information

We may collect the following personal information when you register for courses, subscribe to our services, or contact us:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information

Non-Personal Information

We may also collect non-personal data automatically when you interact with our website or services, including:

  • Browser type
  • Device information
  • IP address
  • Usage data (e.g., pages visited, time spent on the site)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and personalize content. You can control cookie preferences through your browser settings.

LMS-Specific Features

As an LMS tool, Chatura Solutions LLP processes educational data to provide a personalized and effective learning experience.

  • User Accounts: Students and educators create accounts with personal information to access courses, track progress, and manage learning materials. This data is securely stored and used exclusively for improving learning outcomes.
  • Course Analytics: The platform collects performance data, including quiz scores, assignment submissions, and participation metrics, to offer insights to educators and students for optimized learning paths.
  • Content Access: Data on user interaction with course materials (e.g., videos, documents) is recorded to enhance the relevance and accessibility of content.
  • Communication Tools: Any communications within the platform, including chat messages and discussion posts, are monitored to maintain a safe and collaborative environment.
  • Payment Information: For paid courses or services, payment information is securely processed through third-party payment gateways compliant with global security standards.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

How We Use Your Information

We use your information for the following purposes:

  1. To provide, operate, and maintain our services.
  2. To process payments and deliver products or services.
  3. To communicate with you, including responding to inquiries and sending notifications about courses, updates, or promotions.
  4. To improve our offerings by analyzing user behavior and feedback.
  5. To comply with legal and regulatory obligations.

Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  1. Service Providers: We may share information with third-party vendors who assist us with operations such as payment processing, customer support, or marketing.
  2. Legal Compliance: We may disclose information if required by law or to protect our legal rights.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  4. With Consent: When you provide explicit consent to share your information with others.

Data Security

We implement robust security measures to protect your information, including:

  • Encryption of sensitive data.
  • Secure servers and restricted access.
  • Regular security audits and updates.

Despite these efforts, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access and Portability: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications or restrict certain data uses.

To exercise these rights, contact us at privacy@chaturasolutions.com.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the revised version on our website. Your continued use of our services constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting Chatura Solutions LLP with your privacy. We are committed to ensuring your data is handled responsibly and transparently.